Privacy Policy

1. Introduction

Welcome to Syla ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI interview preparation services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• User Content: Resumes, CVs, job descriptions, and other documents you upload for analysis.
• Interview Data: Audio recordings, transcripts, and responses generated during mock interviews.
• Payment Information: Transaction details (processed securely by our payment providers).

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our AI interview preparation services.
• To generate personalized feedback, compatibility scores, and interview questions.
• To process transactions and manage your credits.
• To communicate with you about updates, security alerts, and support messages.
• To analyze usage patterns and improve our AI models (using anonymized and aggregated data).

4. Data Security

We implement enterprise-grade security measures to protect your personal information. Your resumes and interview data are encrypted in transit and at rest. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with hosting, AI processing (including DeepSeek for large language model services), and payment processing.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account settings directly within the platform or contact us to request data deletion.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@syla.work.